Operation Manager

[Qualifications]

• Oral and written communication skills in both Chinese and English

• 3+ years of increasingly responsible clerical and management experience; working with children

•  Familiarity with a suite of tech tools such as (such as MS Office, and Google Drive tools)

• Ability to draft letters and documents

• Interpersonal skills using tact, patience, and courtesy

• Demonstrate cultural competence and cultural humility

• Believe all people have the right to an education and work environment free from fear, harassment, or discrimination

• Excellent organizational skills: accurate and attentive to detail

• Effective time/project manager; Able to manage several projects simultaneously

• Commitment to the development of relevant professional knowledge, skills, and abilities

• Thrives in a fast-paced environment

• Team player, outgoing, and optimistic with well-developed interpersonal skills

• Ability to resolve conflicts while maintaining the rights and human dignity of all parties

• Has excitement, joy, and passion for teaching kids and personal development/learning.

• Open to feedback and continuous growth.

 

[Responsibilities]

Developing school administrative systems and managing the school's main office and its associated
systems including, but not limited to:

• Support the mission of the school through all work.

•  Improve and implement systems that contribute to and drive school operations toward operational excellence, Maintain continuous communication with internal and external stakeholders, keep school leader/principal informed and updated on all aspects of school operations; Lead, plan, and execute short-term school-based projects.

• Deliver results through management of educational KPIs and discipline around business KPIs.

•  Manage the marketing, sales, and promotions to drive school and student success.

• Financial management of the school includes but is not limited to analyzing results, tracking budgets, managing labor costs; and ensuring confidentiality and security of files and all information pertaining to students, parents, staff, and the community.

• Prepare the season reports to the Director of Company School Operations.

• Compiling data for enrollment and other reports.

• Help the directors anticipate and prevent problems and stay on track with paperwork and deadlines.

• Manage a school-based operations team, ensuring the school is in compliance with all local,
  district, state, and federal laws and regulations, and leading all efforts toward operational
  excellence.

• Manages the enrollment cycle at the school site with support from the School Team, including
  student waitlist management, and parent/student orientations.

• Provide top-quality customer service experience, including billing, schedule management, and
  communication.

• Answer phones; screen office visitors and telephone callers in a gracious and congenial manner;
  answer questions concerning the school’s courses, activities, or programs and /or refer persons
  to another source of information as needed.

• Manage all teachers to help them deliver an excellent education program.

• Prepare and maintain records of school purchases and order supplies, books, materials, and
  equipment as requested by the administration.

• Oversee successful activities production and management and provide students with inspirational
  performance opportunities.

• Plans and coordinates logistics for school events and activities as needed, including, parent
  meetings, concerts, special events, fundraisers, and field lessons.

• Manage staff and school facility to provide a safe, cool, and appropriate experience for all
  students.

• Being the subject matter expert for school operations, responsibilities include successfully
  executing systems, processes, and policies in all non-instructional areas.

• Oversees compliance related to student health initiatives, including student immunizations and
  student health assessments; designs and implements systems and procedures that ensure
  student and team member safety during the school day and specifically during the COVID-19
  pandemic leads to the implementation of physical health; and safety guidelines on the school campus to prevent the spread of COVID-19 amongst our school community.

• Develops and maintains the school’s emergency safety plan, conducts staff emergency safety
  training, schedules and leads drills, and maintains school emergency supplies.

 

[Benefits]

• We offer a very competitive salary for our employees.

         (Part-time hourly compensation commensurate with experience)

• Full-time staff benefits include medical insurance and a bonus.

• Own child tuition discount.

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